Programme outcomes
The benefits are endless!
The programme is nationally recognised as the career foundation for first line managers working in the mental health, addiction or disability sectors. There are many benefits for you and your organisation.
On completion of this programme you will:
- understand key organisational principles
- identify work team needs
- effectively lead a team
- have the ability to adapt to specific workplaces, strategies and organisations
- demonstrate key communication skills
- be able to apply your learning practically
- gain personal satisfaction in achieving another step on your career pathway.
There are also many benefits for employers, including:
- a proficient and adaptable frontline staff, led by expert first line leaders
- increased efficiency and productivity from learners and the teams they lead
- more knowledgeable and capable first line managers who are more productive and effective team leaders
- happier, healthier, more productive teams
- lower staff turnover – EEO trust research shows one of the primary sources of employee dissatisfaction is the quality of first line managers
- increased workforce flexibility and responsiveness to changing workforce needs
- improved service delivery from teams as a result of more effective first line
- improved staff engagement and motivation.
“One of the most significant strategic decisions an organisation can make in relation to employee satisfaction and productivity is to ensure all first line managers are equipped to do their job. This has a significant impact on employee productivity and performance. Promoting wellness is not just about avoiding ill health but about proactively improving health and well being.” - EEO Trust website.
Last updated 1:51:47 pm Thursday 10 June, 2010